Returns & Exchanges
At M.R. Roberts, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn fashion items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original box and include the printed return slip provided by our portal.
- 3.Ship It Back
Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.
